Do you want to see Western Australia in your own way?
OzPods Campers have a range of hire options to help get your Australian driving experience of a life time started. Based in Perth, Western Australia, we have 2 berth campervans with a unique Napier Sportz tent for hire allowing you the flexibility to set up your tent and then discover the amazing beauty of Western Australia in an amazing camping experience. Once you have had a long day of adventure you then can return to your 'base camp' where everything is already set up for an evening under the stars. Our campervans drive like a car and are economical to run, Our 2 berth campervan could possibly be Perth's and Australia's most economical van!
If you are starting your adventure in Perth and you need to hire a campervan or hire camping equipment to help you get to the rest of Western Australia then we can help with great service, fantastic campervans, camping equipment and a smooth hire process. Before you realise it, you will be out on your Ultimate Camping Adventure!
Why Choose OzPods?
We include all of your camping equipment! And everything you need for an amazing adventure! All of our prices include GST, insurance and roadside assistance.... there are no hidden fees or nasty surprises! With rates from as little as $19 per person per day you can't lose!
The OzPod Way
"OzPods Campers take pride in each of their vehicles and maintain a tight fleet. We know each of our vehicles and have a detailed and extensive database on their movements at any given time. Each of our vehicles are checked regularly by a 3rd party to ensure your safety and our honesty! All of our vehicles are covered by 24hour Roadside Assistance. It is important that you embark on your journey feeling confident and safe in the vehicle we have provided."
OzPods Campers Rental Terms
Important Information About Your Rentals
On arrival you will be required to sign a rental agreement with the operators of OzPods Campers. Here is a summary of their terms and conditions:
Definitions
The following definitions apply for the Terms and Conditions for OzPods Campers.
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The Supplier means the operator of OzPods Campers.
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The Client is also referred to as the hirer (s) or renter (s).
Payment Terms
* An initial non-refundable deposit is payable upon confirmation. This can be paid by Visa or Mastercard.
* The balance is due upon pick up along with a security deposit. The security deposit of the insurance amount is taken with a pre authorisation of your nominated credit card. The supplier accepts Visa and Mastercard.
NOTE: The security deposit is fully refundable provided that the Vehicle and its contents are returned on time, to the correct location, undamaged with a clean interior and with a full fuel tank.
Cancellation Policy
The initial deposit paid is non-refundable. In addition to forfeiting your deposit the following charges also apply:
More than 28 days prior to pick up (from date the booking was made to 28 days prior to pick up) = no fee
10-27 days prior to pick up 20% (from date the booking was made to 10-27 days prior to pick up) = of rental price
5-9 days prior to pick up (from date the booking was made to 5-9 days prior to pick up) = 50% of rental price
4-0 days prior to pick up or NO-Show (from date the booking was made to 4-0 days prior to pick up) = 100% of rental price
NOTE: There is no refund for late pick up or early return.
In these Terms and Conditions:
Rental Car Company “OzPods Campers" means OzPods Campers Pty Ltd ABN 86 336 569 451.
" Vehicle" means the vehicle described on the Rental Document (or any substitute vehicle), and includes its parts, components, accessories and contents supplied by OzPods Campers;
" You" or "Your" refers to the person(s) with whom the Rental Agreement is made.
"Your Consumer Rights" means Your rights as a consumer under applicable consumer protection legislation, including the Trade Practices Act 1974 (Cth), which cannot be excluded, restricted or modified by this Rental Agreement.
General Conditions
* The rental daily rate includes unlimited kilometers, GST and insurance.
* By agreeing to these terms of hire, You accept and agree to pay all applicable Fees and Charges as stipulated in the OzPods Campers Fees and Charges Guide.
* The campervan is to be returned in a clean condition or else a cleaning fee of $100 may apply and is at the discretion of the supplier.
* Freshly laundered linen and all cooking equipment, crockery and cutlery are supplied.
* Neither smoking or pets are permitted in the campervans.
* All hires are subject to these Terms of Hire.
Hire Period
* Minimum hire period is 5 days
*Vehicles are available for pick-up at a designated time on the first day of the hire period and must be returned on the agreed date and time to the nominated drop off location (as confirmed by OzPods Campers).
* We calculate the rental period on a calendar day basis and this commences at the pick-up time. Extensions may be organised through the sales office (subject to availability) and at the current rental rate. The extension fee must be paid immediately via credit card.
* Early pick-ups can be organised in advance and are subject to availability.
* Late returns will incur penalty fees at the rate of AU$200 for each additional/late days of hire.
* The vehicle must be returned as it was at the commencement of the rental period reasonable wear and tear excepted.
Bookings and Deposit
* An initial non-refundable deposit is payable upon confirmation. This can be paid by Visa or Mastercard.
* The balance is due upon pick up along with a security deposit. The security deposit of the insurance amount is taken with a pre authorisation of your nominated credit card. The supplier accepts Visa and Mastercard.
Vehicle Security Deposit and Insurance
You are fully insured in case of accident damage or loss of contents (excluding personal belongings). On pick-up of the Vehicle, the Customer agrees to pay a Vehicle Security Deposit. The Customer authorises OzPods to deduct from the Security Deposit any amounts due by them to OzPods rising out of the agreement.
There is an insurance excess of $2,500 for 21-24s and $2,000 for 25s and over unless the excess reduction option has been chosen. If the customer chooses to take the Excess Reduction option the Security Deposit is reduced by 50% ($1,250 21-24s, $1,000 25s and over). This means that you would pay the agreed excess for each separate event involving damage to or loss of, the vehicle or for each separate event involving damage to any Third Party caused by you or any authorised driver. Personal Injury is covered in most cases through Registration Third Party Insurance. OzPods Campers strongly recommend that you have personal travel insurance while travelling.
NOTE: The security deposit is fully refundable provided the Vehicle and its contents are returned on time, to the correct location, undamaged with a clean interior and with a full fuel tank.
The amount You must pay for any damage or repair that may be reasonably determined by OzPods Campers and includes:
The cost of repairs to the Vehicle or the market value of the Vehicle at the time of the loss or damage, whichever is the lesser, Towing, storage and recovery costs, a reasonable administrative fee reflecting the cost of making arrangements for repairs and towing and other administrative activities, a per day loss of use fee based on the estimated downtime of the Vehicle.
Fuel
All vehicles are supplied with a full tank of unleaded fuel at the start of hire, and must be returned with a full tank at the end of your hire otherwise a refuelling fee of AU$100 will apply.
Child Seats
For your added convenience we provide Child Seats for rent at just AU$50.00 per hire.
PLEASE NOTE: Child Seats are available at the discretion of the supplier. Australian law mandates that any child up to 7 years of age must sit in a child seat. The supplier will confirm which style of seat is most appropriate, upon confirmation.
Maintenance & Responsibility
It is Your responsibility to maintain oil, water and engine coolant levels, by checking and maintaining to full. It is advisable to do this at every fuel top-up to the manufacturer’s specifications.
You must not have repairs to the Vehicle carried out unless OzPods Campers authorises You to do so. OzPods Campers requires verification of the cost of repairs for audit and GST purposes. You should obtain an original tax invoice/receipt to assist OzPods Campers. OzPods Campers will reimburse You for any repairs to the vehicle authorised by it, provided that the cost of those repairs is verified to the extent that OzPods Campers cannot verify the cost of repairs, OzPods Campers will not reimburse You.
You are responsible for repair or replacement of tyres or windscreens that occur whilst on the journey. If the vehicle is returned with tyres or windscreens requiring repair or replacement the full cost of this will be taken from the Vehicle Security Deposit.
You will be liable for any cost associated with the incorrect use of fuel (being diesel or petrol), this includes Bio-Diesel which should not be used, or water or other contamination of fuel.
Roadside Assistance
All OzPods campers have the peace of mind of 24 hour roadside assistance, free of charge for mechanical breakdowns. Callouts for human error eg. Lockout or lights left on will be charged at the current contractor rates.
License and Drivers
You agree and acknowledge that:
Only you or the authorised driver will drive the vehicle. You and the authorized driver are not under 21 or have had your drivers licensed cancelled, endorsed or suspended within the last three years. You must present a valid unrestricted Drivers License (i.e. not a probationary License) that you have held for a minimum of 12 months. In addition any license presented must be valid for at least 6 months.
OzPods Campers can carry 2 to 4 persons depending on the number of seatbelts fitted in the van. People registered with signatures on the rental agreement are the only permitted drivers. There is no extra charge for additional drivers.
Driving Infringements: You and any authorized driver must comply with any applicable seatbelt and child restraint laws. We reserve the right to charge You for any speeding or parking fines, associated administration costs and/or accidents including third party property damage not reported on return of the campervan. The administration fee per fine will be AU$50.
Road Restrictions
It is expected that you keep to sealed roads only throughout your trip. Driving between dusk and dawn is not advisable on the highways - and is strictly forbidden outside of city limits, due to the high number of kangaroos and people falling asleep while driving.
You and any authorised driver, unless authorised in writing by OzPods Campers, drive or take the vehicle into or out of the Northern Territory. In the Northern Territory and Western Australia outside any city limits between dusk and dawn: or on beaches or through streams, rivers, creeks, dams, or floodwaters.
Your Liability
You are fully liable for any damage to the OzPods camper vehicle or third-party property if the terms of the rental contract are breached, as follows:
1. Any damage caused to the vehicle which arises from the use of the vehicle by you or an authorised driver. This clause does not apply to any damage or loss for which OzPods Campers is liable to you under this rental agreement.
2. You drive under the influence of alcohol or drugs.
3. You drive on restricted roads.
4. The vehicle is immersed in water or damaged by saltwater.
5. Overhead or underbody damage.
6. Damage to the interior of the vehicle caused by windows and/or sunroofs left open.
7. Not carry more passengers than may be accommodated by the seatbelt restraints provided in the vehicle or carry a greater load than that for which it was built.
OzPods Campers accepts no liability or responsibility for damage to or loss of personal belongings left in the vehicle.
Further Reading: The fine print regarding Claims, Proceedings and Liability of OzPods Campers
CLAIMS AND PROCEEDINGS
Where the use of the Vehicle by You, an Authorised Driver, or any other person results in an accident or claim, or where damage or loss is sustained to the Vehicle or any third party property, You and/or any Authorised Driver must:
Promptly report such incident to the local police; Promptly report such incident in writing to OzPods Campers; Not, without OzPods Camper’s written consent, make or give any offer, promise of payment, settlement, waiver, release, indemnity or admission of liability; Permit OzPods Campers or its insurer at its own cost to bring, defend, enforce or settle any legal proceedings against a third party in Your name; Permit or ensure that OzPods Campers may claim in Your name or that of the Authorised Driver under any applicable Substitute Vehicle Insurance, and assist, and cause the Authorised Driver to assist, OzPods Campers in making such a claim, including assigning any right to claim under any Substitute Vehicle Insurance to OzPods Campers; Complete and furnish to OzPods Campers within a reasonable time any statement information or assistance which OzPods Campers or its insurer may reasonably require, including attending at a lawyer's office and at Court to give evidence.
Liability Of OzPods Campers
Unless it is negligent, Ozpods Campers is not liable to any person, and You indemnify OzPods Campers, for any loss of, or damage to, any property: Stolen from the Vehicle or otherwise lost during the rental; or left in the Vehicle after its return to OzPods Campers.
No clause nor any other provision of the Rental Agreement is intended to exclude, restrict or modify any non-excludable terms implied by or rights which You may have under the Trade Practices Act 1974 (Cth) (“the TPA”) or any other State or Territory legislation to the same
effect. If Your Rental Agreement is a contract for the supply of "recreational services" as defined by section 68B of the TPA or any comparable legislation, OzPods Campers has no liability to You or an Authorised Driver for death or personal injury arising in connection with any breach by OzPods Campers of any term implied by section 74 of the TPA or any comparable legislation.
FAQ
Can I park and sleep in the Camper wherever I want, or do I have to stay in a campground?
You may not require using a campground every night we do recommend it every 3rd or 4th night, to use their facilities eg hot showers and replenish your fresh water. The rule of thumb with stopping on the side of the road or bush reserve is so long as there are no signs saying "No Parking/Overnight Camping" then it should be OK. Camps usually charge around $15 - $30 per night depending on standards and they do generally have very good facilities. Of course if you do free camp please remember not to leave any rubbish or traces of your stay.
Does OzPods Campers supply a list of campsites around Western Australia?
Yes, we supply campsites and regional guides as well as a comprehensive road atlas.
Do I have to pre-book camping parks?
Not really, it is rare for unpowered sites to be full at camping parks. The only time it may be a problem is over the Christmas/New Year period where booking ahead may be wise in popular tourist spots.
Do you offer one-way hires?
At the moment we do not have offices outside of Perth however depending on your destination we may be able to assist you, however charges do apply, please contact us with your travel plans & we can assess the options.
Are there any roads I can't drive on?
OzPods Campers can only be driven on sealed/bitumen roads ie. main roads.
Are the Campers automatic or manual?
OzPods Campers have both automatic and manual vehicles available to hire.
How long will my batteries last?
All OzPods Campers have a heavy duty 12v battery system which, depending on usage, can last up to 48 hours without charge. If the battery starts to lose power it's just a matter of running the engine for a while. The 12v battery will power the a/c, hot/cold box, GPS & DVD however for long stays it may be advisable to go to a holiday park and plug into 240V. The house battery only charges whilst driving.
How much water do I have on board?
This depends on the model of Camper you have. The 2 berth holds 20 litres of water and can be refilled at holiday parks and often a service station when you refuel the vehicle.
How much does petrol cost in Western Australia?
Even in the most remote areas petrol is AUD$1.60 per litre and elsewhere often significantly less. If you are going to remote areas always check ahead where the next petrol station is located to avoid running out at inappropriate locations. A 20l petrol can is provided, we recommend you fill this prior to going out of metro areas.
How much fuel am I likely to use on my holiday?
It would depend on the model, how fast that you are travelling and the km's that you were doing, but it is approx 18 cents/km.
What happens if I break down or need assistance during my holiday?
Ozpods Campers has a 24-hour emergency freephone and a nationwide network of reputable service agents to deal with any problems that may arise as quickly as possible. We can also authorize you to spend up to $100.00 in emergency repairs so that you can deal with minor matters speedily or when convenient to you, but please produce the receipt when you return from your hire.
What happens if I have an accident and it's not my fault, say a third party caused it?
In the event that something happens to the Camper and you are not at fault (either a vehicle accident where someone strikes the vehicle or damage occurs while the vehicle is parked), if you are unable to supply OzPods Campers with details that enable recovery of the costs, then unfortunately you will be liable. A break in reported to the Police with a copy of incident report from the police is not charged for.
Is the tent easy to put up?
Yes! There is a full guide on how to erect the tent enclosed in the 'Camp Guide'.
Concerned about the environment?
Ozpods Campers are aware of the global challenge of climate change. Ozpods are supporters of a not-for-profit organization called GreenFleet, who for a $40 donation can offset your carbon emissions by planting 17 native trees. These trees help to create a forest that will help absorp greenhouse gases that vehicles produce. Since 1997 Greenfleet have planted more than 3 million trees.
Your involvement is of course completely optional. Follow this link to the GreenFleet website to donate, purchase gift certificates or simply to learn more about how we can all help reduce our holiday travel's impact on the environment.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
OzPods Campers Rental Terms for travel between 01-Jan-2007 and 31-Dec-2019 The terms and conditions for this period are currently unavailable. If your travel dates fall within these terms, please contact us as new terms may apply which affect the cost of your rental.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
OzPods Campers Insurance
General
You are fully insured in case of accident damage or loss of contents (excluding personal belongings). On pick-up of the Vehicle, the Customer agrees to pay a Vehicle Security Deposit. The Customer authorises OzPods to deduct from the Security Deposit any amounts due by them to OzPods rising out of the agreement.
There is an insurance excess of $2,500 for 21-24s and $2,000 for 25s and over unless the excess reduction option has been chosen. If the customer chooses to take the Excess Reduction option the Security Deposit is reduced by 50% ($1,250 21-24s, $1,000 25s and over). This means that you would pay the agreed excess for each separate event involving damage to or loss of, the vehicle or for each separate event involving damage to any Third Party caused by you or any authorised driver. Personal Injury is covered in most cases through Registration Third Party Insurance. OzPods Campers strongly recommend that you have personal travel insurance while travelling.
The security deposit is fully refundable provided the Vehicle and its contents are returned on time, to the correct location, undamaged with a clean interior and with a full fuel tank.
The amount You must pay for any damage or repair that may be reasonably determined by OzPods Campers and includes:
The cost of repairs to the Vehicle or the market value of the Vehicle at the time of the loss or damage, whichever is the lesser, Towing, storage and recovery costs, a reasonable administrative fee reflecting the cost of making arrangements for repairs and towing and other administrative activities, a per day loss of use fee based on the estimated downtime of the Vehicle.
Your Liability
You are fully liable for any damage to the OzPods camper vehicle or third-party property if the terms of the rental contract are breached, as follows:
1. Any damage caused to the vehicle which arises from the use of the vehicle by you or an authorised driver. This clause does not apply to any damage or loss for which OzPods Campers is liable to you under this rental agreement.
2. You drive under the influence of alcohol or drugs.
3. You drive on restricted roads.
4. The vehicle is immersed in water or damaged by saltwater.
5. Overhead or underbody damage.
6. Damage to the interior of the vehicle caused by windows and/or sunroofs left open.
7. Not carry more passengers than may be accommodated by the seatbelt restraints provided in the vehicle or carry a greater load than that for which it was built.
OzPods Campers accepts no liability or responsibility for damage to or loss of personal belongings left in the vehicle.
Further Reading: The fine print regarding Claims, Proceedings and Liability of OzPods Campers
CLAIMS AND PROCEEDINGS
Where the use of the Vehicle by You, an Authorised Driver, or any other person results in an accident or claim, or where damage or loss is sustained to the Vehicle or any third party property, You and/or any Authorised Driver must:
Promptly report such incident to the local police; Promptly report such incident in writing to OzPods Campers; Not, without OzPods Camper’s written consent, make or give any offer, promise of payment, settlement, waiver, release, indemnity or admission of liability; Permit OzPods Campers or its insurer at its own cost to bring, defend, enforce or settle any legal proceedings against a third party in Your name; Permit or ensure that OzPods Campers may claim in Your name or that of the Authorised Driver under any applicable Substitute Vehicle Insurance, and assist, and cause the Authorised Driver to assist, OzPods Campers in making such a claim, including assigning any right to claim under any Substitute Vehicle Insurance to OzPods Campers; Complete and furnish to OzPods Campers within a reasonable time any statement information or assistance which OzPods Campers or its insurer may reasonably require, including attending at a lawyer's office and at Court to give evidence.
Liability Of OzPods Campers
Unless it is negligent, Ozpods Campers is not liable to any person, and You indemnify OzPods Campers, for any loss of, or damage to, any property: Stolen from the Vehicle or otherwise lost during the rental; or left in the Vehicle after its return to OzPods Campers.
No clause nor any other provision of the Rental Agreement is intended to exclude, restrict or modify any non-excludable terms implied by or rights which You may have under the Trade Practices Act 1974 (Cth) (“the TPA”) or any other State or Territory legislation to the same
effect. If Your Rental Agreement is a contract for the supply of "recreational services" as defined by section 68B of the TPA or any comparable legislation, OzPods Campers has no liability to You or an Authorised Driver for death or personal injury arising in connection with any breach by OzPods Campers of any term implied by section 74 of the TPA or any comparable legislation.
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